Responsible Gaming at wij2 — your safety is our priority
wij2 believes gaming should be a source of enjoyment — not stress. Know your limits, stay safe, and reach out to us whenever you need support.
What responsible gaming is and why it matters
Online gaming is a great way to have fun — but it is important to enjoy it in a healthy and controlled way.
Responsible gaming means staying aware of your betting habits and treating gaming as a controlled form of entertainment. At wij2, we want every player to keep their financial and mental well-being in mind while playing.
Gaming is never a substitute for income — it is purely a form of entertainment. The possibility of losing is always there, and there is no guarantee of winning. Keeping this reality in mind is the foundation of responsible gaming.
wij2's commitment
We are committed to creating a safe, transparent, and fair playing environment for every player. SSL encryption, fair play policies, and responsible gaming tools — you get everything together at wij2.
Cautionary message
Gaming addiction is a real problem that can affect people of any age. Financial loss, strained family relationships, and mental stress — all of these can be consequences of excessive gaming.
At wij2, we ensure that you can keep your gaming experience fully under your own control using the tools available on our platform. From setting deposit limits to full self-exclusion — our team is always by your side.
Remember — gaming should be a small moment of enjoyment in life, not your whole life. Always prioritise the things that matter most, like family, friends, and work.
Our responsible gaming tools
wij2 gives you the ability to manage your own gaming experience.
Setting deposit limits
Decide in advance how much money you want to deposit per day, per week, or per month. This limit cannot be exceeded — it is the first step in protecting your finances. To raise the limit you must wait a set period, but lowering it takes effect immediately.
Time-Out
Want to take a temporary break? Use wij2's Time-Out feature to suspend your account for anywhere from 24 hours to 30 days. During this period you will not be able to play any games or make any deposits.
Self-Exclusion
If you feel gaming is getting out of your control, use self-exclusion. You can keep your account closed for various durations ranging from 6 months to a permanent closure. Once self-exclusion is active, the account cannot be reopened.
Setting bet limits
Set the maximum amount you can wager within a given period. Once this limit is reached, your game session will end automatically. It is an effective way to keep your daily budget on track.
Track your playing time
wij2's session timer will tell you how long you have been playing. You will receive automatic reminders after a set amount of time. Limit the length of your sessions to build healthy gaming habits.
24/7 Support
If at any point gaming starts to feel like a problem, contact us right away. wij2's live chat and email support team is available in Bengali and English seven days a week, 24 hours a day.
Warning signs of problematic gaming
If you notice any of the following signs in yourself, contact wij2's support team immediately or take a break from playing.
- A tendency to bet more in the hope of recovering money that was lost
- Repeatedly spending more than the budget you set
- Relationships with family or friends deteriorating because of gaming
- Developing a habit of playing by taking on debt or spending savings
- Feeling restless, irritable, or anxious when not gaming
- Prioritising gaming over work, studies, or daily responsibilities
- Hiding how much you are gaming from family or friends
Ways to build healthy gaming habits
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1Set a budget first Allocate a fixed amount for gaming each week or month and stay within that limit. Only put in money you can afford to lose.
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2Set a time limit Before each session, decide how long you will play. Set a timer and stop when it goes off — whether you are winning or not.
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3Do not treat winnings as income Think of anything you win from gaming as a bonus — not expected income. Relying on gaming for a living is dangerous.
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4Take regular breaks Do not play for long stretches at a time. Get up at least once every hour, drink some water, and take a short walk.
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5Do not play when under stress It is better not to play when you are angry, upset, or mentally drained. Your ability to make good decisions is reduced at these times.
How to use the tools
Use wij2's responsible gaming features with ease — directly from your account settings.
After logging in to wij2, you will find the "Responsible Gaming" section in your profile settings. From there, in a single simple step you can activate deposit limits, a time-out, or self-exclusion.
Once a limit is set, it takes effect immediately. You can lower a limit or take a break at any time. However, raising a limit or lifting self-exclusion requires waiting a set period — this protects you from decisions made in the heat of the moment.
Contact us for support
If you have trouble activating the tools yourself or prefer to speak with someone directly, contact us via live chat or email us at: [email protected] — our team is ready to help in Bengali.
Quick summary
- Deposit limit: Set daily / weekly / monthly
- Bet limit: Set a ceiling on total wagers
- Session limit: Restrict continuous playing time
- Time-Out: Take a break from 1 day up to 30 days
- Self-Exclusion: Close your account from 6 months to permanently
- 24/7 support: Live chat or [email protected]
Protecting minors
wij2 actively works to protect minors from gaming.
We believe minors must be kept completely away from online gaming. Following the age verification process when creating an account on wij2 is mandatory — only those aged 21 or above may use this platform.
If you have children or teenagers in your household, take the following steps:
Keep your password secure
Never share your wij2 account password with other members of your household. Keep auto-save turned off on your devices.
Enable parental controls
Use parental control software on your devices and browser so that children cannot access gaming sites.
Start gaming safely at wij2
Use our tools, set your own limits, and enjoy entertainment responsibly. Whenever you need support, we are always here.